Privacy policy

This website uses the online reception service 321 MED for digital, online-based communication and interaction between patients and healthcare institutions and/or medical practices. The service provider is 321 MED GmbH, Wernerwerkstraße 4, 93049 Regensburg, Germany.

321 MED enables us to provide direct online support to our patients as well as fast and straightforward communication with them. If you enter data on our website via our online reception, such as your contact details, for the purpose of communicating with us, this data will be stored on 321 MED servers in Germany. Depending on the individual configuration and the information entered, personal data and/or health data may be collected when using our online reception service.

The use of 321 MED is in the interest of presenting our online services in an appealing manner and providing a direct and fast service. This constitutes a legitimate interest; the legal basis is Art. 6(1)(f) GDPR. Data processing via 321 MED is carried out using the data provided/entered by you on the basis of your consent, Art. 6(1)(a) GDPR. If you provide optional data such as gender or health data, the data processing is carried out on the basis of your consent pursuant to Art. 9(2)(a) GDPR.

If you do not want your data to be transferred to 321 MED, you may withdraw your consent to the processing of your personal data or health data at any time by sending us a message. If you withdraw your consent, your data will be deleted by us and/or by 321 MED. Please note, however, that in this case you may no longer be able to use all functions of our online reception service in full. Data stored by us or by 321 MED for other purposes will remain unaffected. The lawfulness of any data processing operations already carried out remains unaffected by the withdrawal of consent.

We have concluded a data processing agreement (DPA), as required under data protection law, with the provider 321 MED. This is an agreement that ensures that the respective provider processes the personal data of users of our website only in accordance with our instructions and in compliance with the GDPR.

Further information on the data processed via 321 MED, as well as on which cookies we use and how you can manage your cookie settings, can be found in the 321 MED Privacy Policy at https://321med.com/de/dataprotection.